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Godaddy支付宝支付失败

编辑:Simone 2024-09-09 11:14:05 610 阅读

Godaddy支付宝支付失败

最近有朋友跟我说,godaddy部分优惠链接(godaddy域名中文版优惠链接和godadd SSl证书优惠链接),当使用godaddy支付宝方式跳转的时候,godaddy会提示出错界面“Unfortunately, we are unable to process your purchase using this form of payment. Please utilize another form of payment, or contact (480) 505-8855 for further assistance.”

我自己测试了一下,确实出现了上述问题,之后我在网上测试了其它人同类的优惠链接,也遇到同样的问题。

针对这个问题,我专门发了邮件给Godaddy客服,内容如下:

My domain name is hgaga.com I'm sorry that I might be not familiar with some rule. Recently, somepeople said some of my preferential links did not work.The system shows the following sentences but I can not find the reasons.“Unfortunately, we are unable to process your purchase using thisform of payment. Please utilize another form of payment, or contact(480) 505-8855 for further assistance.”

大概意思就是说,我可能不太熟悉godaddy的相关政策,部分优惠链接有朋友反映支付不成功,系统提示出错,想您帮我找找原因所在。

邮件原文如下图所示:

Go Daddy Support:

Your account was included in a routine publisher review. Your account review is complete and your account has been returned to full active status.

We have checked the three links you provided and they all appear to be working properly at this time. Please let us know if you have any future link issues.

大概意思就是说你的代理账户信息完整,没有问题,可以正常使用,检查过那三个优惠链接,也是没有问题的。

邮件原文如下图所示:

接着,我又发了一封:

Dear all,Thank you for contacting me back.My call-in pin is XXXX.I just tested the follow links,checked out with alipay.But, only this link works well. The system still showed:Unfortunately, we are unable to process your purchase using this form of payment. Please utilize another form of payment, or contact (480) 505-8855 for further assistance.Could you help me? Thank you very much!Regards,Steven

大概意思就是说,我又测试了那三个优惠链接,其中只有一个可以通过支付宝支付,系统依然提示出错界面,可以再帮我找找原因吗。

邮件原文如下图所示:

Go Daddy Support:

If your customers are having issues with payment types, that is unrelated to your affiliate links, they will need to contact our Sales & Service team. They can be reached at (408)-505-8877.

邮件原文如下图所示:

总结:来回总共四封邮件,个人感觉Godaddy回复效率比较慢,1-2个工作日才有回复,而最终问题还是没有得到有效解决,客服把问题推到了用户支付方式身上,我觉得再跟它沟通作用也不大了。暂时未知道具体的原因,有朋友说是某个产品促销过期原因,有朋友说是godaddy系统出错原因,更有朋友说是国家政治(钓鱼岛)的原因。不过幸好同类的其它优惠链接测试过,还是可以使用的,比如英文版的7.99美元.com域名购买,针对这件事,我会继续关注,及时在我的博客上更新,希望对大家有帮组。

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